Coronavirus Virus: Your Questions Answered
Last updated Monday 16 March at 13.41pm.
Take Art is taking all advisable measures to help minimise the risk of exposure and contagion to our employees and audiences. Read our Q&As here.
Q1. What is Take Art doing about Coronavirus?
A. We are actively monitoring and following advice from Government and Public Health England about the outbreak of Coronavirus (COVID-19). Based on the latest advice, all our shows and events are currently running as scheduled.
We’re asking everyone working/volunteering at our events, including the Take Art Rural Touring scheme to stay aware of the latest advice from Government on Coronavirus and to follow that advice to minimise the risk of the virus spreading.
Q2. Are the Rural Touring Events still happening?
Our Rural Touring scheme is currently running some of its shows as scheduled, in line with current Government guidance; while others have been postponed at the discretion of the individual promoters. If there are any future changes to our scheme, we will update the website and notify ticket holders.
Q3. Will the Spring Forward Dance Festival events still take place?
The two remaining Spring Forward events; U.Dance at The McMillian Theatre on Sunday 29 March and the Youth & Community Platform at the Octagon Theatre on Tuesday 28 April are currently scheduled to take place. If there are any future changes we will update the website and notify group leaders and ticket holders.
Q4. How will we know if an event has been cancelled or postponed?
We will let people know about cancelled and postponed events via a Cancelled/Postponed Due to Government Advice ‘flash’ across the show. If you have already purchased a ticket you will be contacted via email by the promoter or event organiser. Where possible we will postpone the event until a future date.
Q5. What is Take Art’s refund policy?
If any of our events are cancelled / postponed due to Government advice, we will of course refund tickets already purchased for those events.
- If you purchased your tickets from a local promoter, please contact them directly to arrange a full refund.
- If you purchased your ticket online through the Take Art website and Ticket Source you will be automatically refunded. Please see their terms and conditions for more information.
However we are asking audiences to help us safeguard artists at this difficult time, who are in danger of losing their incomes. We will therefore be running a campaign to raise funds for the artists we work with, which will go live within the next couple of weeks. If you would like to offer the price of your ticket to this fund please email the Take Art's Marketing Manager firstname.lastname@example.org
Q6. Is it safe to attend cultural events?
Current Government advice is that it is safe for such events to go ahead, so we’re staying open and performing as scheduled. If you’re attending, please make sure you’ve read the latest NHS guidance.
Advice for Promoters
Please click here for our guidelines for Rural Touring promoters and event organiser
If you have any further questions please email email@example.com or call 01460 249450